1.1. We are The Financial Times Limited, a limited company registered in England and Wales and our registered address is Bracken House, 1 Friday Street, London, England, EC4M 9BT. Our company number is 00227590, our UK VAT registration number is GB226162332 and our data protection registration number is Z7087146. If you need any of our other tax ID numbers please contact Customer Care. Except where we state otherwise, you will be contracting with The Financial Times Limited and references to “FT” (or “FT”, “we”, “us”, or “our”) refer to The Financial Times Limited.
1.2. These Terms and Conditions apply whenever you:
1.3. You should read these Terms and Conditions carefully before using any Website and/or FT Content or subscribing to the FT Services. By accessing, using or subscribing to any of the above, you agree to be bound by these Terms and Conditions (as applicable) and the documents referred to in them.
1.4. If you access any Website and/or FT Content under an organisation’s subscription agreement, then your access is primarily governed by the subscription agreement between us and that organisation. In the event of any conflict between these Terms and Conditions and the organisation’s subscription agreement (as applicable), the terms of the organisation’s subscription agreement shall prevail to the extent of the inconsistency only.
1.5. If you access any Website and/or FT Content in the course of your business or work and you are not doing so under an organisation’s subscription agreement, then you are also agreeing to these Terms and Conditions on behalf of that business.
1.6. If you have any questions about the FT Services or if you have any difficulties using any Website, please contact us using the contact details available on the relevant Website.
1.7. In these Terms and Conditions, “FT Specialist Website” shall include:
2.1. We offer a range of subscriptions:-
The above are referred together as “the Subscriptions” and individually as a “Subscription”. Please note that separate and/or additional terms and conditions may apply to any Trial Subscriptions that we may offer. Any such additional terms shall be clearly indicated.
2.2. You may not take more than one Trial Subscription in any twelve-month period to any one Website and/or Magazine. We may cancel any Trial Subscription that you may have purchased, without refund, if you have had access to any other Trial Subscription in the previous twelve months.
2.3. You may purchase a Subscription by submitting an order and providing the sign-up details on the relevant Website, by using the contact details on the relevant Website, or via FT-authorised telemarketing companies. We will only accept your order when we have successfully verified your email address and processed your payment details.
2.4. We will try to process your Subscription order promptly but cannot guarantee activation by any specified time. We may reject any Subscription order in our discretion. You confirm that your sign-up and payment details are complete and accurate, and that you are entitled to purchase a Subscription using those sign-up and payment details. It is your responsibility to update and maintain changes to your sign-up details on the relevant Website.
Fees and Payment
2.5. You agree to pay the Subscription fees at the rates and in the currency displayed or referenced during the Subscription process. Prices may vary from time to time and by country, and Subscriptions may be available on a one-off, monthly, annual or other basis. Discount offers are as stated at the time you subscribe and cannot be changed during the term of your subscription. Unless otherwise indicated, prices stated are exclusive of any applicable value added tax (VAT) or other sales taxes. The breakdown of any VAT will be indicated on the relevant invoice.
2.6. If we do not receive payment authorisation or any authorisation is subsequently cancelled, we may immediately terminate or suspend your Subscription.
2.7. If you take a Trial Subscription, we will inform you of the full Subscription price payable at the start of the trial period. Your Subscription will renew automatically at the end of that trial period at the full Subscription price unless you cancel your Subscription before the end of the trial period. To cancel your Subscription during the trial period please follow the cancellation instructions on the relevant Website, or contact us using the contact details on the relevant Website.
2.8. We will give you at least 14 days’ notice of any increase in the price of your Subscription, which will take effect at your next renewal date.
2.9. If we incorrectly state a price online or otherwise, we are not obliged to provide you with a Subscription at that price, even if we have mistakenly accepted your offer to buy a Subscription. If we notify you of a pricing error, you may cancel the Subscription and we will refund you any money paid, or you may pay the correct price. If you do neither, we may cancel your Subscription and refund any money you have paid. We will always act in good faith in determining whether a genuine pricing error has occurred.
2.10. If you are entitled to a refund we will credit that refund to the card or other payment method you used to submit payment, unless it has expired in which case we will contact you to arrange.
2.11. In addition to the Subscription fees you are responsible for paying for any:
2.13. Your Magazine will be sent via post to the address you provided during the sign-up process if it is within our delivery areas.
2.14. Any delivery dates are approximate and estimates only. We cannot guarantee delivery by any specific date. If you do not receive your Magazine within 14 days of any expected delivery date you may have been provided with, please contact us using the contact details on the relevant Website.
2.15. If you wish to change your address for delivery then please contact us using the contact details on the relevant Website at least 10 days’ before the date on which you wish your change of address to take effect. If we are not able to provide you with a delivery service to your new address then:
Your Cancellation Rights
2.16. Digital Subscriptions:
2.17. Print Subscriptions or Bundled Subscriptions:
2.18. To exercise the above rights to cancel, you must inform us of your decision to cancel the contract by contacting us using the contact details on the relevant Website. Please provide:
Our Cancellation Rights
2.19. We may suspend or terminate your Subscription if we are prevented from providing services to you, or accepting payment from you, by applicable law or circumstances beyond our control, or if we cease publishing the relevant Magazine, or the relevant Website, or providing the FT Services. If we terminate for any of these reasons, we will provide you with a pro rata refund to the extent permitted by applicable law.
2.20. We may also suspend or terminate your Subscription, without refund, if you breach these Terms and Conditions, or in the event of any verbal or written abuse of any kind (including abusive, offensive or aggressive language) directed towards any FT personnel, or any member of the public, with or without notice and without further obligation to you.
2.21. If you are not a Subscriber, then we may suspend or terminate your access to the FT Content at any time, with or without notice and without further obligation to you.
Effects of cancellation
2.22. If you are entitled to a refund, we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel your Subscription.
2.23. We will make the reimbursement using your registered payment details. Additional charges may apply if we are required to reimburse to any other credit card or bank.
2.24. If you have received copies of any Magazine as part of your Subscription, you will not be expected to return these copies, but we will retain payment for such in accordance with these Terms and Conditions.
2.25. If you have been paying for your Subscription by direct debit, we recommend you also cancel your direct debit with your bank.
2.26. For Subscriptions to Investors’ Chronicle, unless you notify us at least 14 days before the end of your current subscription period that you wish to cancel, your subscription will continue to renew for further equivalent periods and will be subject to these Terms and Conditions. For Subscriptions to the Banker Database, unless you notify us at least 30 days before the end of your current subscription period that you wish to cancel, your subscription will continue to renew for further equivalent periods and will be subject to these Terms and Conditions. We will charge the relevant Subscription using the same card or other payment method that you previously used.
2.27. In the case of annual Subscriptions that auto-renew, we will send you a reminder notice before the renewal date stating the rate that will apply for the renewal period.
Ownership of the Websites and FT Content
3.1. Each Website and all FT Content and all intellectual property rights in each are owned by us, our licensors or both (as applicable). Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms and Conditions. This means, for example, that we remain owners of them and free to use them as we see fit.
3.2. Nothing in these Terms and Conditions grants you any legal rights in any Website or the FT Content other than as necessary to enable you to use the relevant Website and use the FT Services. You agree not to adjust, to try to circumvent or delete any notices contained on any Website (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within any Website.
3.3. “FT” and “Financial Times” are registered trade marks and you may not use them or any other trademarks, trade names, logos or other branding of any FT Website (whether registered or not) without written permission from FT. You are permitted to use the FT Content only as set out in the copyright policy available at https://terms.ftspecialist.com (the “Copyright Policy”).
Accessing and using FT Content
3.4. You agree to comply with our Copyright Policy when using FT Content. You are responsible for all use of FT Content whether accessed without a Subscription as a non-paying, registered or unregistered user, under your Subscription, or under your organisation’s Subscription.
3.5. The amount and type of FT Content that you can view depends on whether you access the FT Content with a Subscription (and the type of Subscription you have) or whether you access the FT Content as a non-paying, registered or unregistered user. We may vary or cancel the access rights of non-paying users at any time.
3.6. We reserve the right to amend the scope of your Digital Subscription from time to time. We will give you at least 30 days’ notice of any significant reduction in the scope of your Digital Subscription, and these will only take effect from the date of your next payment following that 30-day period.
3.8. Except as otherwise stated, you agree that:
3.9. We may cancel or suspend your Subscription and/or access to any Website if you share your access rights with any third parties or attempt to allow third parties to avoid our control of access to any Website.
3.10. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your ID or any payment information, you must notify FT immediately by e-mailing us using the contact details on the relevant Website. We recommend that you do not use any “Remember me” (or equivalent) log in feature on any device that may be used by anyone other than you in order to prevent unauthorised access to any Website and your Subscription details.
User Generated Content
3.11. Each Website may include comments sections, blogs and other features that allow interaction between users and between users and journalists (“Forums”). If you post information to these Forums (“User Generated Content” or “UGC”) then you must comply with any specific rules posted on the Forum. You are responsible for all the content of any of your UGC that you or we publish. You are financially responsible to us for any claim against us by any third party that your UGC is not in accordance with these Terms and Conditions or that otherwise relates to your UGC.
3.12. You own the copyright in your UGC, and you agree to grant FT a right (but not an obligation) unlimited in time to publish, re-use, archive, modify, delete or commercially exploit that UGC in whole or in part as we see fit, whether on any Website or otherwise, without any requirement to pay you for this and with or without attribution to you. You also waive any moral rights that you may have in regard to the UGC.
3.13. You agree that you will:
3.14. It is not possible for FT to fully monitor all UGC published on any Website but where we have actually received notice of any UGC that is potentially misleading, untrue, offensive, unlawful, infringes third party rights or is potentially in breach of these Terms and Conditions, then we will review that UGC, decide whether to remove it from any Website and act accordingly. This may include banning a user from participation in UGC on any Website. If you are aware of any such UGC, please notify us immediately with specific details by contacting us using the contact details available on the relevant Website.
Accuracy of information and availability of the Websites
3.15. While we try to make sure that each Website and all FT Content are accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that any Website will be fit or suitable for any purpose. Any reliance that you may place on the information on any Website is at your own risk.
3.16. FT Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. It is not intended to be and should not be relied upon by users in making (or refraining from making) any specific investment, purchase, sale or other decisions. Appropriate independent advice should be obtained before making any such decision, such as from a qualified financial adviser. Any agreements, transactions or other arrangements made between you and any third party named on (or linked to from) any Website are at your own responsibility and entered into at your own risk. Any information that you receive via any Website, whether or not it is classified as “real time”, may have stopped being current by the time it reaches you. Share price information may be rounded up/down and therefore may not be entirely accurate.
3.17. We may suspend or terminate operation of any Website or any part thereof at any time as we see fit.
3.18. While we try to make sure that each Website is available for your use, we do not promise that any Website is available at all times nor do we promise the uninterrupted use by you of any Website.
Third party sites and products
3.19. Each Website may contain hyperlinks or references to third party websites and third party products. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any products, content, material or information contained in them. The display of any hyperlink and reference to any third party website or third party product (including any advert or sponsor) does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.
3.20. Any agreements, transactions or other arrangements made between you and any third party named on (or linked to/from) any Website are at your own responsibility and entered into at your own risk.
5.1. FT makes no warranty, express or implied, regarding your Subscription, any Website, FT Content or FT Services, which are provided ‘as is’. We expressly disclaim all warranties to the extent permitted by law, including but not limited to warranties of fitness for a particular purpose.
5.2. Except for any legal responsibility that we cannot limit or exclude in law (such as for death or personal injury), in the event that you suffer any losses arising in connection with your Subscription, or your use of any Website, FT Content or FT Services:
5.3. The limitations of liability in this section 5 apply for the benefit of FT, its affiliates, including those listed in section 6 and all of their respective officers, directors, employees, agents or any company who we transfer our rights and obligations to in accordance with these terms and conditions.
6.1. You will be contracting with The Financial Times Limited for any Subscriptions. The Financial Times Limited is the publisher of each Magazine and each Website, and its corporate details are set out at section 1.1.
7.1. These Terms and Conditions were published on 14 March 2023 and replace with immediate effect the Terms and Conditions previously published on 1 August 2018.
7.2. We may update these Terms and Conditions for legal or regulatory reasons, or to reflect changes in our services or business practices. We will provide notice of any significant changes below. You should regularly check this section to see if any changes have been made. If you are a paying subscriber, any changes to our terms and conditions will become effective from the date of your next payment following the change unless we notify you otherwise. If you are not a paying subscriber, any changes will become effective as soon as we post them on the Websites.
8.1. If you are a user whose principal address or principal use of the Websites occurs in any jurisdiction other than the United States then these Terms and Conditions will be subject to English law. In this case, to the extent possible in the applicable jurisdiction, both you and we agree that the courts of England will (subject to the final paragraph in this section 8) have non-exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and Conditions.
8.2. If you are a user whose principal address or principal use of the Websites occurs in the United States then these terms and conditions will be subject to the laws of the State of New York, without regard to its conflict of laws provisions. In this case, to the extent possible in the applicable jurisdiction, both you and we agree that the courts of the State of New York will (subject to the final paragraph in this section 8) have non-exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and Conditions.
9.1. We shall have no liability to you for any breach of these Terms and Conditions caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; epidemic or pandemic; breakdown of systems or network access; or flood, fire, explosion or accident.
9.2. You may not license or transfer any of your rights under these Terms and Conditions. We may transfer any of our rights or obligations under these Terms and Conditions to any company within the Financial Times group of companies, but if we do so we will ensure that any company to whom we transfer our rights or obligations will continue to honour your rights under them.
9.3. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which will remain in full force and effect.
9.4. Failure by either party to exercise any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy. Headings in these Terms and Conditions are for convenience only and will have no legal meaning or effect.
9.5. These Terms and Conditions (together with the documents referred to within these Terms and Conditions including in sections 1.3 and 2.1) constitute the entire agreement between you and the FT relating to your use of the FT Services. They supersede all previous communications, representations and arrangements, either written or oral.